Plain-language privacy guidance for U-Movers Logistics and U-Lyne.

This Privacy Policy applies to U-Movers Logistics and its technology platform U-Lyne, including our websites, quote and booking tools, shipment tracking, document generation, customer communications, and internal operational systems. It does not apply to third-party websites or carrier platforms we do not control.

A. Information you provide directly

• Name, email address, and phone number.
• Company or business name (if applicable).
• Pickup and delivery addresses.
• Shipment details such as weight, dimensions, commodity description, and service type.
• Billing and invoicing details.
• Communications and correspondence.

Payment card details are handled by payment processors and are not stored on our systems.

B. Information collected automatically

• IP address, browser type, device information, and operating system.
• Pages visited, actions taken, and timestamps.
• Referring URLs and basic cookie data.

C. Operational logistics data

• Booking references, shipment identifiers, and carrier reference numbers.
• Tracking events and milestone updates.
• Shipping documents such as bills of lading, labels, and invoices.

• Provide quotes and pricing.
• Book, manage, and complete logistics and relocation services.
• Share required shipment details with carriers and service providers.
• Generate shipping, billing, and operational documents.
• Communicate status updates and respond to inquiries.
• Process payments and maintain financial records.
• Maintain internal records for compliance, accounting, and dispute resolution.
• Improve platform reliability and security.

We do not use personal information for unrelated purposes without notice.

A. Carriers and logistics partners

We share shipment and contact details with carriers, terminals, warehouses, movers, and service providers strictly as required to perform logistics services. Examples include ocean carriers, LTL carriers, local movers, warehouses, and customs or regulatory authorities when required.

B. Payment processors

Payments are processed by third-party providers such as banks or payment processors. We do not store full credit or debit card information on our systems.

C. Technology and infrastructure providers

• Hosting and cloud infrastructure providers.
• Email and communication services.
• Security, monitoring, and analytics tools (if used).

D. Legal and compliance requirements

We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and property of our company, users, or others.

We do not sell personal information.

Logistics services may involve international transportation, which can require data transfers across borders to execute shipments and comply with regulations. We share only the information necessary to perform logistics services and maintain compliance. Where available, we align with industry data standards to support secure and interoperable workflows.

We use cookies and similar technologies to enable essential website functionality, improve performance, and understand usage patterns. We do not use cookies for behavioral advertising. You can control cookies through your browser settings, but disabling them may affect site functionality.

We retain personal and operational information only as long as needed to provide services, maintain accurate business and accounting records, comply with legal obligations, and resolve disputes. When information is no longer required, we take reasonable steps to delete or anonymize it.

We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, loss, misuse, or disclosure. No system can be guaranteed to be completely secure, but we continuously work to maintain and improve our security practices.

Depending on your location, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of certain data, subject to legal requirements.
• Opt out of non-essential communications.

Requests can be made using the contact details below. We may need to verify your identity before responding and typically respond within 30 days.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Updates will be reflected by the "Last updated" date at the top of this page. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

U-Movers Logistics / U-Lyne
Email: support@u-movers.com
Mailing address: 639 E Locust St, Scranton, PA 18505